Phrase pack
Courtesy
Polite everyday soft language.
Polite softeners like 请问 make every question easier to receive. Rehearse five phrases, then role-play a mini dialogue with them.
Thank you!
General thanks; lighten the second syllable.
Thank you very much.
Usage tip: say “非常感谢。” in a real situation today; keep tones clear and the pace natural.
You’re welcome.
Standard reply to 谢谢.
Sorry.
Clear apology.
Excuse me / sorry (soft).
Usage tip: say “不好意思。” in a real situation today; keep tones clear and the pace natural.
It’s okay.
Comforting reply to apologies or small issues.
May I ask…
Softener before asking strangers.
Sorry to trouble you.
Usage tip: say “麻烦你了。” in a real situation today; keep tones clear and the pace natural.
Please wait a moment.
Usage tip: say “请稍等。” in a real situation today; keep tones clear and the pace natural.
Excuse me (passing / requesting).
Usage tip: say “劳驾。” in a real situation today; keep tones clear and the pace natural.
Please say it again.
Usage tip: say “请再说一次。” in a real situation today; keep tones clear and the pace natural.
Please slow down a bit.
Usage tip: say “请慢一点。” in a real situation today; keep tones clear and the pace natural.
I understand.
Usage tip: say “我明白了。” in a real situation today; keep tones clear and the pace natural.
Sorry, I don’t understand.
Usage tip: say “对不起,我听不懂。” in a real situation today; keep tones clear and the pace natural.
No worries.
Usage tip: say “没事。” in a real situation today; keep tones clear and the pace natural.